Last Updated : November 2025
1. Introduction
Music Ark (“we,” “our,” or “us”) is committed to protecting your personal information and ensuring your personal data is handled in a transparent, secure, and lawful manner in accordance with privacy and data protection laws. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website [musicark.ae] or contact us through our online form.
By using our website, you consent to the practices described in this policy.
2. Information We Collect
(a) We may collect the following personal information when you use our Contact Form or communicate with us directly:
Full Name
Email Address
Phone Number (optional)
Event Details
Services Interested In (e.g., Playground, Classical, Jazz, Opera, DJs, etc.)
Any other information you voluntarily provide
(b) Automatically Collected Information
We may collect:
IP address, browser type, device information, and location (approximate)
Pages visited, time spent, and referral sources (for analytics)
Cookie and reCAPTCHA interaction data
(c) reCAPTCHA
We use Google reCAPTCHA to protect against spam and abuse. This service analyzes interactions to determine if they are human.
Google’s Privacy Policy and Terms of Service apply.
3. Lawful Bases for Processing
Depending on your jurisdiction, we process personal data under one or more of the following lawful bases:
Your consent (e.g., submitting a contact form)
Contractual necessity (to respond to inquiries or perform a service)
Legitimate interests (to maintain site security and performance)
Legal obligations (to comply with applicable laws).
4. How We Use Your Information
We use your information to:
Respond to your inquiries or requests
Provide information about our services and offerings
Communicate with you about Music Ark offerings
Improve our website and user experience
Comply with applicable laws and regulations
We do not sell, rent, or trade your personal data to any third parties.
5. How We Share Your Data
We may share your information with:
Trusted service providers who help us operate the website (e.g., hosting, email systems)
Law enforcement or regulatory authorities if required by law
Internal teams and contractors involved in event coordination or client support
All third-party partners are contractually obligated to maintain the confidentiality and security of your data.
6. Data Storage & Retention
Your personal data is stored securely and retained only as long as necessary to fulfill the purposes outlined above or as required by law.
Our website and email systems are hosted on secure servers located in the European Union.
Any international transfers are made in compliance with applicable data protection standards.
7. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data
Withdraw consent for future contact
Object to certain data processing activities
Request a copy of your data (data portability)
To exercise these rights, contact us at info@musicark.ae
8. Cookies Policy
(a) What Are Cookies
Cookies are small files placed on your device to help our site function, analyze performance, and enhance your experience.
(b) Types of Cookies
Strictly Necessary: Essential for the site to operate (forms, navigation).
Performance & Analytics: Helps us improve user experience (e.g., Google Analytics).
Functionality: Remembers preferences (language, accessibility).
Marketing: Used only with consent for targeted communications.
(c) Cookie Consent
Upon first visit, you will see a cookie banner allowing you to Accept, Reject, or Customize cookies.
You can change your preferences at any time via our [Cookie Settings] link.
9. Google Services & Third-Party Tools
We use trusted third-party services that may collect limited technical data, including:
Google reCAPTCHA (for security)
Google Analytics (for site performance insights)
These services operate under their respective privacy policies.
10. Data Security
We implement appropriate technical and organizational safeguards to protect personal data, including:
SSL/TLS encryption
Secure hosting environments
Access controls and authentication
Regular security reviews
No system is completely secure, but we take every reasonable step to protect your information.
11. Children’s Privacy
Our services are intended for users aged 16 and above.
If you are a parent or guardian and believe your child has provided us with personal information, contact info@musicark.ae
12. Links to Other Websites
Our site may include links to third-party websites.
We are not responsible for their privacy or security practices. Please review their policies before providing personal data.
13. Updates to This Policy
We may update this Policy to reflect changes in law, technology, or our practices. Updates will be posted here with a revised effective date.
14. Audio & Video Playback Accessibility
To ensure accessibility and a positive user experience, Music Ark videos and audio players:
Include visible play/pause controls
Provide captions or transcripts when available
Avoid autoplay with sound unless muted by default
Are designed to reduce flashing or strobing content
We continue improving media accessibility and welcome feedback at info@musicark.ae
15. International Data Transfers
Because Music Ark operates globally, your information may be transferred to and processed in countries other than your own.
Where we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections, in compliance with applicable data protection laws.
16. Media Content and Performer Privacy
Videos and images displayed on our website are published with consent from the featured performers or their representatives.
We do not knowingly publish identifiable media of minors without verified parental or guardian consent.
17. Copyright and Content Ownership
All videos, images, and recordings displayed on Music Ark are the intellectual property of Music Ark or their respective copyright owners and may not be copied, distributed, or reused without written consent.
18. Contact Us
For questions or concerns regarding this Policy or your data, please contact:
Music Ark
